# 4May Global Inc.

> Canadian technology firm delivering software product engineering, voice and text AI agents, operations and process alignment, and Cloud FinOps. Contact: info@4mayglobal.com

Website: https://4mayglobal.com/

## Services

### Software Product Engineering

We design and build production-grade platforms, APIs and internal tools - with the architecture, testing and observability that keep them maintainable long after launch.

- Technical discovery & solution architecture
- Web platforms, APIs & integrations
- Legacy modernization
- CI/CD, automated testing & observability

### Operations & Process Alignment

Teams often bend new software to fit old habits, then pay for it in workarounds. We map how work actually flows and redesign your processes around the platforms you have already invested in, so you realize the value you paid for.

- Current-state process mapping
- Platform capability & fit-gap analysis
- Workflow redesign & automation
- Adoption & change enablement

### Agentic AI - Voice & Text

Advisory and engineering for AI agents that work over chat and over the phone: from use-case selection and conversation design to integration, evaluation and production monitoring.

- Use-case discovery & feasibility
- Voice agents: speech, telephony & real-time response
- Text agents grounded in your data and tools
- Evaluation, guardrails & observability

### Cloud FinOps

We go through your cloud bill service by service, rightsize or retire what is over-provisioned, and put tagging, budgets and reporting in place so the savings hold.

- Cost & usage deep-dive
- Rightsizing & downsizing
- Commitment planning (reserved capacity, savings plans)
- Tagging, cost allocation & governance

## How we work

1. **Discover**: Understand the business goal, the current systems and where the real constraints are.
2. **Design**: Agree on a scoped plan with clear success measures before any build begins.
3. **Deliver**: Ship in short, reviewable increments, with your team involved throughout.
4. **Operate**: Hand over documentation, monitoring and the know-how to run it independently.

## Field notes

- **27% of cloud spend is wasted.** That is what organizations themselves estimate. Idle and over-provisioned resources are usually the first place we look. (Source: Flexera, 2024 State of the Cloud Report)
- **~200 ms typical gap between turns in human conversation.** People judge a voice agent against that rhythm, so we design and measure for response latency from day one. (Source: Stivers et al., PNAS, 2009)
- **4 key metrics for software delivery.** Deployment frequency, lead time for changes, change failure rate and time to restore. Research shows speed and stability improve together. (Source: DORA, Accelerate State of DevOps research)
- **3 phases of a FinOps practice.** Inform, Optimize, Operate. Cost visibility comes first; savings that last depend on ongoing ownership, not a one-off cleanup. (Source: FinOps Foundation, FinOps Framework)

## Open source

- [fastapi-metrics](https://github.com/arpit0515/fastapi-metrics): Zero-config metrics and observability for FastAPI apps. Request latency, business metrics, health checks, LLM cost tracking and an MCP server, with no Prometheus or Grafana required. Language: Python. PyPI: https://pypi.org/project/fastapi-metrics/
- [easy-s3-multipart](https://github.com/arpit0515/easy-s3-multipart): A production-ready library for large file uploads to AWS S3 from FastAPI, using multipart uploads with presigned URLs, progress tracking and cleanup of incomplete uploads. Language: Python. PyPI: https://pypi.org/project/easy-s3-multipart/
- [ClawTools](https://github.com/arpit0515/claw-tools.dev): MCP tool connectors that let any AI agent work with services like Gmail and Google Calendar, running entirely on your own hardware with tokens kept local. Language: Go. claw-tools.dev: https://claw-tools.dev
- [claw-setup-wizard](https://github.com/arpit0515/claw-setup-wizard): A browser-based setup wizard for PicoClaw agents: LLM provider setup, Telegram, personality configuration, boot services and OAuth tool connections in six guided steps. Language: Go.

## Contact

- Email: [info@4mayglobal.com](mailto:info@4mayglobal.com)
- Location: Canada